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Policies & Legal

Terms of Service

By using this website and purchasing products, you agree to our terms. Orders are subject to availability, and product images are for illustration purposes only. Payment is required in full before shipment. All content, logos, and designs are property of d1ve and may not be used without permission. Use of this website is governed by the laws of Canada.

Shipping & Delivery

Orders are processed within 2–5 business days. Standard domestic shipping takes 5–10 business days, international shipping 10–21 business days. Shipping fees are calculated at checkout. We are not responsible for lost or damaged packages once shipped.

Returns & Refunds

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

To return an item, contact us at [email protected] with your order number and reason for return. Customers cover return shipping unless the item is defective or incorrect. Refunds are issued to the original payment method within 7–10 business days of receiving the return. Exchanges for different sizes or designs are possible, subject to stock availability.

Privacy Policy

We collect personal information such as name, email, shipping address, and payment details to process orders and provide customer service. We do not sell your information. Cookies are used to improve your experience and analyze site traffic. You can access, update, or delete your information by contacting [email protected]. This store is not intended for children under 13.

Legal Notice

All content, images, and designs are property of d1ve. We provide this website and products “as is” and are not liable for any damages arising from its use. Use of the site and purchases are governed by the laws of Canada. For legal inquiries, contact [email protected]